:: Facilities ::
Kasturba Hospital is running under the North Delhi Municipal Corporation under the supervision of Director Hospital Administration & Guidance of Addl. Commissioner (Health).
It has indoor and outdoor facilities in Gynae,Medicine and Pediatrics Dept.,PPTCT,VTCT,SENTINAL SURVEILLANCES(for diagnosis and management of ADIS and DOT’s centre(for treatment of tuberculosis)) are fully operational. A part from Allopathy Ayurvedic dispensary is conducted daily.
Gynae Dept has modern keyhole surgery equipment’s and Diagnostic facilities by Hysteroscopic Colposcopic techniques. It is the only center in MCD performing recanalization Operation for infertility.
Pediatric Dept. has the best Nursery in MCD with thirty bedded modern intensive care facilities for the care of new born and is equipped with all life support systems and monitoring devices along with central suction and oxygen facilities.
Thalassemia Day care center is running by collaborative of blood bank and pediatrics and Pathology. Physiotherapy and Dental Dept. have recently been upgraded and take care of OPD and indoor patients.
FACILITIES AVAILABLE
- 24 – Hours Emergency with Ambulance Services.
- Well equipped O.T. Labour Room and, NICU.
- Investigation facilities
Laboratory Services: - Pathology, Microbiology, and Bio Chemistry
Radio diagnosis Services: - X –Ray, Ultra Sound - OPD
Multi Specialty OPD’s: in Medicine, Paediatrics, Obst. & Gynae. Dental, Physiotherapy, DOTS facility, VCTC & ICMR Facility.
Specialised clinics in, Diabetic, Hypertension, Infertility, Well baby Clinic, Follow- up clinic, etc. - Indoors Services. General wards (ANC ward, PNC ward, Septic ward, MTP/ sterilization ward), Private wards, Children ward, MSK, Diarrhea ward
- P.P. Unit: - Maternity & Child Welfare Services, well Baby Clinics, Immunization programmes etc.
- Dietary Services including Counseling.
- Pharmacy Services
- Medical Record Department
- Laundry Dept.
- CSSD.
- Manifold Room & Central suction
- Free Birth Certificate issued to all newborns born in K.H. before Discharge
- Blood Bank 24 hr. facility with requirement of replacement Donor.
- Daily bed Vacancy status and Blood availability available on MCD(www.mcdonline.gov.in) & KH website(www.kasturbahospital.org)
Working Hours
|
Clinical & Other Depts. |
9 am – 4.00 pm |
|
Ministerial staff |
10 am – 5.00 pm. (lunch 1-2pm.) |
|
Diary (receiving) |
10 am – 3.00 pm. (Lunch 1-2pm.) |
GRIEVANCE REDRESSAL MECHANISM
Any grievances being received by MS, Addl MS., Administrative Officer or HOD’sFLOW PROCESS RELATED TO COMPLAINT RECIVED
|
S.No. |
Activity |
Level of Action |
Time Frame |
|
1 |
Receiving of Complaints at dairy counter or Complaint Box |
Diary Clerk |
5 Minutes |
|
2 |
Scrutiny of document and making to respective branch |
Medical Superintendent |
1-5 Minutes each |
|
3 |
Making to Specific dealing assistant |
Head of Office |
1-5 Minutes |
|
4 |
Dispatch to dealing assistant |
Diary Dispatch Clerk |
5 Minutes |
|
5 |
Receiving by Dealing Assistant |
Clerk |
Every Day |
|
6 |
Dealing with matter and putting up note for decision |
Dealing Assistant |
5 to 30 Minutes |
|
7 |
Receiving Explanation |
Respondent |
4 to 7 Days |
|
8 |
Decision Making |
Medical Superintendent |
2 to 3 Days |
|
9 |
Preparing of letter to Communicate the decision taken to concerned |
Dealing Assistant |
1 to 2 Days |
|
10 |
Signatures on Letter/Order |
Head Office |
10 Minutes |
|
11 |
Dispatch of Order |
Diary Dispatch Clerk |
Same Day |
TEACHING & TRAINING FACILITY
|
M.D. (Obst & Gynae) |
3 year |
Selection through Delhi University |
|
D.G.O. |
2 years |
Selection through Delhi University |
|
DCH |
2 years |
Selection through Delhi University |
|
DNB (Obst & Gynae) |
3 years |
Local Entrance Exam |